The Clorox Company Order Management Specialist, Supply Chain, 1 year contract in Brampton, United States
Make your mark
At Clorox, we build big brands that make everyday life better, every day. We value our differences, and challenge each other to think and act boldly. We try new things, succeed, fail and keep learning. We work hard, and have busy personal lives. And we’re all able to make a positive impact – at Clorox, in our communities, and in the lives of millions of people who invite us into their homes. Make your mark and help us drive Good Growth – growth that is profitable, sustainable and responsible.
One year contract assignment.
As a member of the Order To Cash Team (OTC), is responsible to provide top tier customer service to assigned portfolio through the proactive management of orders from the time of receipt through delivery. Partner with cross-functional team members and stakeholders to ensure best in class results. Develop and sustain positive relationships with customers and internal stakeholders to drive continuous improvements. Initiate and maintain regular dialogue with stakeholders to resolve and prevent issues and to facilitate understanding of OTC processes.
Manage orders in a timely & accurate manner adhering to Requested Arrival Date (RAD) compliance and performing due diligence on incoming orders to ensure all data points are valid (Price, UOM, MOQ’s, etc).
Investigate and resolve all non-compliance fines in a timely manner while ensuring only valid non-compliance fines are being accepted.
Recommend opportunities for improvements.
Conduct root cause analysis to drive EFO (Error Free Order) for assigned customer portfolio.
Report out to the appropriate stakeholders on progress towards month end targets and enforcing Clorox Policies and Procedures in an effort to drive operational efficiency and increase EFO (Error Free Order) Metric.
Actively update and maintain customer profiles Partner with internal/external stakeholders to drive improvements to OTC processes.
Participate in Quarterly ICC Compliance Self- Assessment Active participation in special projects as required.
Key Skills, Abilities and Experience Required
Background in CPG industry strongly preferred
Computer Literate (MS Office required, BPCS and Cognos an asset)
Sound knowledge of EDI is an asset
Motivation and Commitment: Take ownership of personal development
Planning and Organization: Ability to manage workload and bring close to projects
Interpersonal Relations: Able to cooperate with and work effectively on cross-functional team and good problem solving skills
Adaption & Flexibility: Demonstrates flexibility in a changing work environment, and demonstrates confidence and personal drive to obtain desired results.
Communication: Strong, clear and concise verbal and written communication skills with internal and external partners
Analytical & Decision-making: Demonstrates ability to isolate core issues, communicate risks and opportunities to managers within a timely manner, analyze data, and maintain clear decision criteria when making decisions; demonstrates sound judgment and logical reasoning.
High School Degree or Equivalent
More about Product Supply (PSO)
The Product Supply Organization (PSO) is an inclusive, diverse global community of leaders. Our team is responsible for sourcing, making and shipping some of the world’s most trusted household products. In our organization, safety is paramount and innovation a must. Join us if you want to keep growing professionally and make an impact in the lives of millions of homes.
More About Clorox
At Clorox (NYSE: CLX), we build brands that make everyday life better, every day. We value our differences, and challenge each other to think and act boldly. We try new things, succeed, fail and keep learning. We work hard, have busy personal lives and are all able to make a positive impact – at Clorox, in our communities and in the lives of millions of people who invite us into their homes and workplaces. Make your mark and help us drive growth that is profitable, sustainable and responsible.
The Clorox Company (NYSE: CLX) is a leading multinational manufacturer and marketer of consumer and professional products with 8,700 employees worldwide and fiscal year 2018 sales of $6.1 billion. In addition to our namesake bleach and cleaning products, we market some of the most trusted and recognized consumer and professional brands, including:
Brita® water-filtration products
Burt's Bees® natural personal care products
Fresh Step® cat litter
Glad® bags, wraps and containers
Hidden Valley® dressings and sauces
Liquid Plumr® clog removers
RenewLife® digestive health products
Rainbow Light®, Natural Vitality®, Neocell® and Stop Aging Now® dietary supplements
Clorox Healthcare® and CloroxPro™ Commercial Solutions®
More than 80% of our sales are generated from brands that hold the No. 1 or No. 2 market share positions in their categories.
Clorox Canada was founded in 1972. It is a team of 400 employees with the head office located in Brampton and two additional manufacturing facilities. Our iconic brands are: Clorox, Green Works, PineSol, Kingsford, Hidden Valley, K C Masterpiece, Brita, Glad, Burt's Bees and Renew Life. You can visit our website at: https://cloroxofcanada.ca/
Making a positive impact
Clorox is a signatory of the United Nations Global Compact, a community of global leaders committed to sustainability. We've been broadly recognized for our corporate responsibility efforts and included on CR Magazine's 2018 100 Best Corporate Citizens list, Barron's 2019 100 Most Sustainable Companies list, the Human Rights Campaign's 2018 Corporate Equality Index and the 2019 Bloomberg Gender Equality Index, among others.
We also support our communities, contributing about $20 million in combined cash grants, product donations and cause marketing in fiscal year 2018.
The Clorox Company and its subsidiaries is an EEO/AA/Protected Veteran/Disabled/LGBT employer.
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled