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The Clorox Company Human Insights Manager, Asia SBU Lead in Hong Kong, Hong Kong

Make your mark

At Clorox, we build big brands that make everyday life better, every day. We value our differences, and challenge each other to think and act boldly. We try new things, succeed, fail and keep learning. We work hard, and have busy personal lives. And we’re all able to make a positive impact – at Clorox, in our communities, and in the lives of millions of people who invite us into their homes. Make your mark and help us drive Good Growth – growth that is profitable, sustainable and responsible.

Job Overview/Summary

This position is responsible for leading consumer and market intelligence work for the Asia SBU across all Clorox brands and categories, approaching challenges with strong cultural, consumer, marketing and business acumen. Represents the voice of the Human Insights function (HI). Prioritizes, plans and executes learning efforts against top SBU needs. Ensures SBU business decisions are human centered and coordinates efforts with both Asia SBU business partners and International HI colleagues to efficiently drive SBU growth goals.

Key Responsibilities

HI SBU Lead

  • Responsible for developing and delivering insights to enable business growth through primary, syndicated and existing research

  • Manages relationships with research vendor partners. Find new partners to work with as required by project objectives.

  • Independently prioritizes the work most likely to drive business objectives

  • Manages HI budget for SBU in coordination with Center

  • Single point of accountability for Studio Learning investments. Effectively translates top studio business needs into actionable learning investments.

  • Ensures the business has a complete view of the consumer, and that this view, along with market dynamics, is leveraged for business decisions.

  • Champions the development of fact-based strategies that provide deep and broad-based consumer and marketplace knowledge

  • Influences SBU strategy and research priorities.

Team and Capability Development

  • Build an effective HI organization: active integration of insights across insights verticals (consumer, analytics, syndicated) and partners in other SBUs (Canada, Latin America and AMEA)

  • Fully engage with cross-functional partners to establish a productive culture of engagement with insights and analysis

  • Participates in training and team building activities, community of practice

  • Participates in recruiting.

  • Implements best practices at the SBU level.

Key Skills, Abilities and Experience Required

Skills and Abilities:

  • Language: completely fluent (speak/read/write) in Chinese and English

  • Business Acumen: understand business and have passion for playing a business role

  • Strong leadership skills: develop a vision and persuade people to follow it

  • Results Orientation: proven driver of business impact

  • Courage: willing to speak up and take an unpopular stance

  • Synthesis: ability to integrate varied information into a cohesive perspective

  • Communication: strong written, verbal and persuasive skills

  • Collaboration: ability to work with varied functions to effectively drive results

  • Technical skills: strong research skills, experience and critical thinking ability

Demonstrated Ability:

  • Listen to many points of view data and craft an effective set of choices that are better than the individual inputs

  • Influence within the organization

  • Leverage Consumer Insights into differentiated brand strategies

  • Drive marketing and product innovation

Required Education

More about Marketing

Marketing is a powerful growth engine for Clorox. We create winning ideas that drive consumer value and energize our brands and businesses around the world. Consumers are at the center of everything we do, and our brand teams translate passion for the consumer into business results. We use consumer insights to develop and implement marketing plans, create and evaluate business-building projects, and inspire new product development opportunities. Join our team to help us develop human-centered, technology-enabled, purpose-driven brands.

More About Clorox

At Clorox (NYSE: CLX), we build brands that make everyday life better, every day. We value our differences, and challenge each other to think and act boldly. We try new things, succeed, fail and keep learning. We work hard, have busy personal lives and are all able to make a positive impact – at Clorox, in our communities and in the lives of millions of people who invite us into their homes and workplaces. Make your mark and help us drive growth that is profitable, sustainable and responsible.

The Clorox Company (NYSE: CLX) is a leading multinational manufacturer and marketer of consumer and professional products with 8,700 employees worldwide and fiscal year 2018 sales of $6.1 billion. In addition to our namesake bleach and cleaning products, we market some of the most trusted and recognized consumer and professional brands, including:

  • Brita® water-filtration products

  • Burt's Bees® natural personal care products

  • Fresh Step® cat litter

  • Glad® bags, wraps and containers

  • Hidden Valley® dressings and sauces

  • Kingsford® charcoal

  • Liquid Plumr® clog removers

  • Pine-Sol® cleaners

  • RenewLife® digestive health products

  • Rainbow Light®, Natural Vitality®, Neocell® and Stop Aging Now® dietary supplements

  • Clorox Healthcare® and CloroxPro™ Commercial Solutions®

More than 80% of our sales are generated from brands that hold the No. 1 or No. 2 market share positions in their categories.

Clorox Hong Kong was founded in 1986. Hong Kong is part of the Greater China operation and has an integrated team of 40 employees. Our iconic brands are Glad®, Burt's Bees®, Clorox®, Greenworks®, Tilex®, Kingsford® and many others that you can find at retail chain stores, supermarkets, hyper supermarkets and drugstores. You can visit our website at: https://www.burtsbees.com.hk/

Making a positive impact

Clorox is a signatory of the United Nations Global Compact, a community of global leaders committed to sustainability. We've been broadly recognized for our corporate responsibility efforts and included on CR Magazine's 2018 100 Best Corporate Citizens list, Barron's 2019 100 Most Sustainable Companies list, the Human Rights Campaign's 2018 Corporate Equality Index and the 2019 Bloomberg Gender Equality Index, among others.

We also support our communities, contributing about $20 million in combined cash grants, product donations and cause marketing in fiscal year 2018.

The Clorox Company and its subsidiaries is an EEO/AA/Protected Veteran/Disabled/LGBT employer.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

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