The Clorox Company Senior Product Manager, Growth & Data Product Management in Remote - California, United States
Make your mark
At Clorox, we build big brands that make everyday life better, every day. We value our differences, and challenge each other to think and act boldly. We try new things, succeed, fail and keep learning. We work hard, and have busy personal lives. And we’re all able to make a positive impact – at Clorox, in our communities, and in the lives of millions of people who invite us into their homes. Make your mark and help us drive Good Growth – growth that is profitable, sustainable and responsible.
About Clorox DTC
Clorox DTC (direct-to-consumer) is the owned & operated e-commerce arm of Clorox where daily interactions and conversations with customers translate into high growth and continuous learnings. The agile, growing team, well-positioned in the New York, San Francisco, and D.C. areas, is made up of cross-functional professionals who launch and grow DTC wellness brands, while simultaneously mobilizing the online presence of Clorox’s well-loved and established retail brands. Clorox DTC is where a start-up’s appetite for innovation, efficiency, and speed meets the stability and resources of a Fortune 500. Functions, similar to any scaled e-commerce company, are wide and varied across R&D; operations; product/experience; marketing; creative; data science/analytics and technology/engineering.
We are looking for a passionate, entrepreneurial, and detail-oriented Product Manager inspired by our mission to bring better health and wellness to individuals through the efforts of expert formulators and cutting-edge science. You will collaborate with engineering, data science, marketing, analytics, design and other key business stakeholders to define and bring to life a vision for how our platform can reach users and retain customers via our Desktop and Mobile web experiences.
This is a high visibility and impact role: you will lead the product strategy for our growth-stage digital brands and sites, in charge of everything from roadmapping, executing, and iterating. You will manage a pod of amazing engineers, designers, data scientists, creatives, and more to execute your roadmap. You will also be managing and supporting the roadmap for our data initiatives and experiments in partnership with data science and analytics. You will be able to grow your responsibility and impact as well as employ your creativity, data rigor, and leadership to drive growth and insights for our e-commerce experiences.
You will use part strategy, part problem definition, and lots of experimentation and analysis. You will need business acumen, customer focus, obsession on great execution, and a data-driven approach to optimize all parts of our e-commerce products.
You’ll create impact by :
Owning and leading product initiatives that drive new users and retain existing ones to our core experiences – Managing end-to-end product development of prioritized enhancements, new features and test efforts, from initial hypotheses and strategy development, requirements definition, design, development, testing and reporting
Developing a deep knowledge of our customers and every detail of the funnel experience
Owning the funnel and checkout experiences and conversion rate performance, as well as the customer account management experience, laddering up to AOV and Revenue metrics
Supporting the management of our data and experimentation roadmap
Being passionate about initiatives that span launching new features and experiments on our sites to working on more robust marketing and data integrations
Taking responsibility for all aspects of the products – know the details of how the products works, the competitors, the company priorities, and the tasks to be done
Build knowledge and understanding of our e-Commerce platform backend, its integrations and limitations, as well as recommend new integrations that could help enhance it
Collaborating closely with engineers, marketers and other business stakeholders to define, ruthlessly prioritize and execute against a product roadmap that inspires and supports company goals and objectives
Effectively managing and working closely with your pod to execute your roadmap Creative, Design, Data Scientists, Vendors, and Engineers on product development to ensure quality of work and that timelines are met
Living in the metrics and analyzing user behavior to inform the success of products – Using data and analytics, as well as an understanding of key company focus areas to manage a comprehensive e-Commerce growth roadmap, as well as get buy-in from others
Integrating usability studies, user research data, and competitive analysis into product requirements to ensure products satisfy customer needs – and validating your assumptions with actual users
Tracking and reporting out on KPIs and performance, insights and optimization opportunities
Being the go-to person for best practices, new developments, and industry insights when it comes to e-Commerce experience and conversion rate optimization
Key Skills, Abilities and Experience Required
What you’ll need :
Experience working in a fast-paced, high growth company
7+ years of product management experience
A passion for jumping deep into data and the ability to run experiments to quickly test hypotheses
Experience building integrations with systems to power growth such as email service providers, customer data platforms, social and referrals
Strong communication skills and intuition for communication strategy at every level -- within teams, within the company, to users, and other audiences
Strong leadership, customer engagement, organization, team influence, and interpersonal skills
Strong understanding of prioritization frameworks and the ability to estimate the opportunity size for each initiative you take on
Experience with application development lifecycle management, continuous integration experience is a plus - You love getting in the weeds with design and engineering.
Demonstrated ability to take a broad view on product decisions across disciplines – marketing, logistics, legal, customer service, supportability, etc.
Bachelor’s Degree, College Diploma, or Equivalent
More About Clorox
At Clorox (NYSE: CLX), we build brands that make everyday life better, every day. We value our differences, and challenge each other to think and act boldly. We try new things, succeed, fail and keep learning. We work hard, have busy personal lives and are all able to make a positive impact – at Clorox, in our communities and in the lives of millions of people who invite us into their homes and workplaces. Make your mark and help us drive growth that is profitable, sustainable and responsible.
The Clorox Company (NYSE: CLX) is a leading multinational manufacturer and marketer of consumer and professional products with 8,700 employees worldwide and fiscal year 2018 sales of $6.1 billion. In addition to our namesake bleach and cleaning products, we market some of the most trusted and recognized consumer and professional brands, including:
Brita® water-filtration products
Burt's Bees® natural personal care products
Fresh Step® cat litter
Glad® bags, wraps and containers
Hidden Valley® dressings and sauces
Liquid Plumr® clog removers
RenewLife® digestive health products
Rainbow Light®, Natural Vitality®, Neocell® and Stop Aging Now® dietary supplements
Clorox Healthcare® and CloroxPro™ Commercial Solutions®
More than 80% of our sales are generated from brands that hold the No. 1 or No. 2 market share positions in their categories.
Making a positive impact
Clorox is a signatory of the United Nations Global Compact, a community of global leaders committed to sustainability. We've been broadly recognized for our corporate responsibility efforts and included on CR Magazine's 2018 100 Best Corporate Citizens list, Barron's 2019 100 Most Sustainable Companies list, the Human Rights Campaign's 2018 Corporate Equality Index and the 2019 Bloomberg Gender Equality Index, among others.
We also support our communities, contributing about $20 million in combined cash grants, product donations and cause marketing in fiscal year 2018.
The Clorox Company and its subsidiaries is an EEO/AA/Protected Veteran/Disabled/LGBT employer.
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled